So generally when you have an agent that wont restart 10 times, there is no way to get the agent to restart. Reboots, restarting to dispatcher etc: The only way to get it to restart is to go into the bes logs, and rename the bes logs, like OLD_BES_LOG. The way we were able to figure this out by looking at the BES log and seeing at the end of the log it would actually say END OF LOG.